The people behind our care
Our care professionals are the heart of what we do. Every member of our team is chosen not only for their skills and experience, but for their compassion and genuine motivation to support others.
Selected and vetted
We carry out thorough background checks before anyone joins us — including criminal record checks, professional references, employment history and verification of skills and qualifications.
Trained and experienced
Our carers are qualified professionals with specialist experience and up-to-date mandatory training, supported by ongoing development.
Caring and well-matched
We assess personality and motivation to ensure genuine compassion, and we match staff to the people they support based on interests, hobbies and cultural alignment.
Specialist skills
Our carers bring a range of skills to match a range of needs, including but not limited to:
- Autism
- Learning disabilities
- Specialist and complex care
- Personal care
- Mental health support
- Supporting people who display behaviours that challenge
- Supporting people who self-harm
- Post-traumatic stress disorder (PTSD)
- Drug and alcohol support
Your peace of mind, our priority
We interview and thoroughly screen every care professional before they join us, and only those who meet our standards go on to support anyone. The checks every carer goes through include:
- Face-to-face interview
- Criminal record (DBS) checks
- Employment eligibility and right-to-work verification
- Employment history
- Professional reference checks
- Personal reference checks
- Education history
- Skills verification and competences
- Care experience and work aptitude
- Mandatory training
Quality and transparency
Our mission is to provide quality support to the people who use our services. We promise to employ only the best care professionals and to be open about how we recruit, train and supervise them. If you would like to know more about our vetting or training, just ask — we are happy to talk it through.